1. About Us

Byyourwords Ltd is a UK-based business specialising in card games and related products. Our registered address is:

Byyourwords Ltd
3rd Floor, 86 – 90 Paul Street, London. EC2A 4NE. United Kingdom.
info@byyourwords.co.uk

  1. Use of Our Website

    a.Eligibility

To use our website, you must:

  • Be at least 18 years old or have the consent of a parent or guardian if under 18.
  • Provide accurate and complete information when placing orders.

    b. Prohibited Use

You agree not to use our website for unlawful purposes or to interfere with its operation. We reserve the right to terminate access if these terms are violated.

  1. Orders and Payment

    a. Placing an Order

When you place an order, you agree to:

  • Provide accurate personal and payment information.
  • Accept that your order is subject to availability.

Once your order is placed, you will receive a confirmation email. This does not constitute acceptance of your order, which occurs when we dispatch your items.

b.Pricing

All prices are listed in GBP (£) and include VAT where applicable. Delivery charges are added at checkout. We reserve the right to update pricing at any time, but changes will not affect orders already placed.

c.Payment

We accept payments via [Insert Accepted Payment Methods, e.g., credit/debit cards, PayPal, etc.]. All payments are processed securely by third-party providers.

  1. Delivery

    a.Delivery Times

We aim to deliver your order within 3–4 working days from the date of dispatch. Delivery times may vary during peak periods or due to unforeseen circumstances.

b.Delivery Charges

Delivery charges will be displayed at checkout and vary depending on your location and order size.

c.Delays

While we strive to meet delivery times, we cannot be held liable for delays caused by courier services or external factors beyond our control.

If your order is delayed beyond a reasonable period, please contact us at info@byyourwords.co.uk

  1. Returns and Refunds

    a.Returns Policy

We offer a 100% money-back guarantee on all products. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund.

b.Conditions for Returns

To qualify for a refund:

  • Items must be returned in their original packaging and condition.
  • Proof of purchase (e.g., order confirmation or receipt) must be provided.

    c.How to Return Items
  1. Contact us at info@byyourwords.co.uk to initiate a return.
  2. We will provide you with return instructions and a return address.
  3. Once the item is received and inspected, we will process your refund within 7 working days.

    d.Refunds

Refunds will be issued to the original payment method. Please allow up to 5–7 working days for the refund to appear on your account, depending on your payment provider.

e.Faulty or Damaged Items

If your item is faulty or damaged, please contact us at [Insert Contact Email] within 14 days of delivery. We will provide a replacement or refund, including reimbursement of return postage costs.

  1. Intellectual Property

All content on our website, including text, images, graphics, and logos, is the property of Byyourwords Ltd. You may not use, reproduce, or distribute this content without our prior written permission.

  1. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our total liability for any claim shall not exceed the amount paid for the product in question.

This does not affect your statutory rights as a consumer.

  1. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated “Effective Date.” Continued use of our website signifies acceptance of any changes.

  1. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: info@byyourwords.co.uk
Address: 3rd Floor, 86 – 90 Paul Street, London. EC2A 4NE. United Kingdom.

Thank you for shopping with Byyourwords Ltd. We hope you enjoy our card games!